State Farm® Insurance Agent Amy Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Hernandez
June 17, 2025
5
out of
5
rating by Nikki Hernandez
"Lilia was great! She helped me get the best price for insurance considering my driving history. She explained what I was getting and was even able to add roadside assistance. 10/10 customer service and company. Thank you Lilia! You saved me so much!!"
We responded:
"Thank you, Nikki! I'm happy to hear that Lilia was able to assist you in finding the best insurance options. Your satisfaction with our service means a lot to us. Let us know if there's anything else we can do for you!"
Rosalinda Valencia
June 10, 2025
5
out of
5
rating by Rosalinda Valencia
"Aurora is always so helpful thankful to have her as my agent"
Jock Washington
June 9, 2025
5
out of
5
rating by Jock Washington
"(Me Singing) Just Like a Good Neighbor Lilia = State Farm is There. I love being part of the State Farm Family and part of Ms. Amy Martinez’s Establishment. Lilia is my agent and she is simply amazing. She’s kind, courteous, and professional. She anticipates my needs because she takes the time to listen and connect emotionally. She’s always pleasant and extremely welcoming whenever I visit the office. I also appreciate her wisdom and guidance as I navigate my needs with State Farm. Thank you Lilia!!"
We responded:
"Thank you, Jock, for your wonderful feedback! I'm so happy to hear that Lilia has been providing you with such exceptional service. We truly value your presence in our State Farm family and are grateful for your kind words about our office. If you ever need anything or have questions, feel free to reach out!"
Eugene banky
June 6, 2025
5
out of
5
rating by Eugene banky
"Been a loyal customer for the past 40+ years and I have never had an issue. I'm always greeted with a smile I enjoy coming in. Aurora is my go to person every time. Highly recommend this insurance company."
We responded:
"Thank you, Eugene, for your wonderful feedback! I'm delighted to hear about your long-standing satisfaction and that Aurora has been such a reliable support for you. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Ivan Hernandez
June 6, 2025
5
out of
5
rating by Ivan Hernandez
"I cannot say enough good things about Lilia from State Farm. From the moment I reached out, she was professional, kind, and incredibly knowledgeable. She took the time to listen to my needs, explain all of my options in a way that made sense, and made sure I felt completely confident in my coverage. What truly sets Lilia apart is her genuine care for her clients. She goes above and beyond — not just trying to sell a policy, but making sure you’re truly protected and informed. She answered every question I had with patience and clarity, and I never once felt rushed or pressured. Thanks to Lilia, I have better coverage at a great rate and peace of mind knowing I have someone I can trust in my corner. If you’re looking for someone who truly has your best interests at heart, Lilia is the one. Best customer service I’ve ever experienced — hands down! Highly recommend! 👏👏👏"
We responded:
"Thank you, Ivan, for sharing your experience! I'm so happy to hear that Lilia provided such exceptional service and made you feel confident in your coverage. Her dedication to ensuring our customers are well-informed and protected truly shines through. If you ever have more questions or need assistance, feel free to reach out. We’re here to help!"
Crystal
June 6, 2025
5
out of
5
rating by Crystal
"Thank you Lilia for always being so kind and helpful! :)"
We responded:
"Crystal, thank you for your kind words! I'm delighted to hear that Lilia has been so helpful and kind. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Erika Carrillo
June 5, 2025
5
out of
5
rating by Erika Carrillo
"Aurora and Lilia always very nice. As soon as you walk in they greet you in with big smiles. Very helpful and always have answers."
We responded:
"Thank you for your review, Erika! I'm happy to hear that Aurora and Lilia made your visits so welcoming and informative. Our team is dedicated to providing helpful and friendly service. Let us know if there's anything else we can assist you with!"
barbara bustamante
June 5, 2025
5
out of
5
rating by barbara bustamante
"Aurora is amazing... Always treats us like family.. We have been with starter farm for over 30+years.. greatest ever"
We responded:
"Thank you for your review, Barbara! I'm happy to hear that Aurora has made you feel like family. Your loyalty over the past 30+ years means a lot to us. We’re here to help with anything you need!"
Melanie Foote
June 5, 2025
5
out of
5
rating by Melanie Foote
"They are absolutely amazing!! We have everything from auto to homeowners and life insurance here and wouldn't think of going elsewhere because of the quality of care. Thank you for everything, Aurora has always been on top of it."
We responded:
"Thank you, Melanie! I'm so happy to hear that you're satisfied with the care and service you receive from our office. Aurora and the team are dedicated to providing top-notch support for all your insurance needs. We truly appreciate your trust in us for your auto, homeowners, and life insurance. Let us know if there's anything else we can assist you with!"
Salvador Lucas
June 5, 2025
5
out of
5
rating by Salvador Lucas
"Lilia is a great State Farm Insurance Agent she is very polite, knowledgeable, helpful, and efficient in resolving any issue you may have. She goes above and beyond to ensure your satisfaction and provides clear communication with a positive attitude. Thank you for your help Lili."
We responded:
"Thank you, Salvador, for your wonderful feedback! I'm delighted to hear that Lilia provided you with such excellent service. Her dedication to clear communication and customer satisfaction is truly valued. If you need anything else, feel free to reach out!"
Africa Bersamin
June 5, 2025
5
out of
5
rating by Africa Bersamin
"Staff is very welcoming and always ready to help. I always come see Aurora."
We responded:
"Africa, thank you for your wonderful feedback! I'm delighted to hear that our staff, especially Aurora, has made your visits enjoyable and helpful. We appreciate your trust in us and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Araceli Jasso
June 5, 2025
5
out of
5
rating by Araceli Jasso
"The staff is really nice, Lilia Luna helped me with some issues I been having and I’m seriously so thankful. She’s answered all my questions and helped me deal with the issue. If you go here ask for Lilia she’s the best! Thank you highly recommend this place."
We responded:
"Hey, Araceli! Thanks so much for sharing that Lilia was able to help you sort through the issue and make sure your questions were fully answered. It means a lot to hear that her support stood out to you. Your recommendation means a lot to our team!"
Daisy Gonzalez
June 5, 2025
5
out of
5
rating by Daisy Gonzalez
"Lilia Luna was amazing! Very professional, made sure to answer all my questions and when I wasn’t able to reach her, she would respond promptly via email or phone call. I would highly recommend asking for Lilia at State Farm. She is the definition of great customer service!"
We responded:
"We’re thrilled to hear that your experience with the team stood out, Daisy! Prompt communication and clear answers are always a top priority for us, and we’re glad that came through. Thank you for taking the time to share your experience - we’re grateful for your feedback!"
Eric Hug
June 4, 2025
5
out of
5
rating by Eric Hug
"I recently visited State Farm and was thoroughly impressed by the excellent service I received. From the moment I walked in, the staff was incredibly friendly and attentive, making me feel welcome and valued. Aurora, in particular, was outstanding at her job. Her professionalism, knowledge, and willingness to go the extra mile truly made my experience exceptional. I'm so glad I chose State Farm; their commitment to customer satisfaction is truly evident."
We responded:
"Thank you, Eric! I'm happy to hear about your positive experience with our team. Aurora will be delighted to know her efforts made such a difference. We’re committed to providing exceptional service and are grateful for your trust in us. Let us know if there's anything else we can assist you with!"
Bessie Miller
June 4, 2025
5
out of
5
rating by Bessie Miller
"Aurora gave me excellent service office is nice and clean"
We responded:
"Thank you, Bessie! I'm happy to hear that Aurora provided you with excellent service and that you found our office welcoming. Let us know if there's anything else we can do for you!"
Beverly Haehl
June 4, 2025
5
out of
5
rating by Beverly Haehl
"Very friendly staff and affordable prices. Ask for Aurora."
We responded:
"Thank you, Beverly! I'm happy to hear you found our staff friendly and our prices affordable. Aurora is indeed a valuable part of our team. If you need any further assistance, feel free to reach out!"
Nate Alvarez
June 4, 2025
5
out of
5
rating by Nate Alvarez
"Once walked into the office aurora greeted me with a lovely smile and she was willing help me with all my needs. She gives amazing service and i would recommend people go directly to Aurora!"
We responded:
"Thank you for your review, Nate! I'm happy to hear that Aurora made your visit a pleasant one and provided you with excellent service. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
J.R. Gramajo
June 4, 2025
5
out of
5
rating by J.R. Gramajo
"My previous insurance company was charging me twice what I'm paying with state farm now. I highly recommend this company. Ask for Aurora!"
We responded:
"Thank you, J.R., for sharing your experience! I'm happy to hear that you're satisfied with the savings you've found with us. Aurora is a valued team member, and I'm glad she could assist you. If you have any questions or need further assistance, feel free to reach out!"
Branlin Payes
June 4, 2025
5
out of
5
rating by Branlin Payes
"I highly recomend this business. Aurora assisted me with great coverage at a low rate. Come see her for all you e insurance needs."
We responded:
"Thank you for your review, Branlin! I'm happy to hear that Aurora was able to help you find great coverage at a low rate. We appreciate your recommendation and are here for all your insurance needs. Let us know if there's anything else we can do for you!"
DANTE PAYEZ
June 4, 2025
5
out of
5
rating by DANTE PAYEZ
"Muy buen servició al cliente. Pregunten por aurora!"
We responded:
"¡Gracias, Dante! Me alegra que hayas recibido un excelente servicio al cliente. Aurora es una gran parte de nuestro equipo y siempre está lista para ayudar. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ti!"
none ya
June 3, 2025
5
out of
5
rating by none ya
"My experience at State Farm in Barstow today was exceptional, thanks to Aurora. She immediately made me feel welcome and demonstrated impressive knowledge, clearly explaining every step of the process. Aurora patiently addressed all my questions and expertly guided me to the best policy for my needs. I'll certainly be referring her to everyone I know."
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Aurora made your visit exceptional and helped you find the right policy. Your referrals mean a lot to us. Let us know if there's anything else we can assist you with!"
Lourdes Coleote
June 2, 2025
5
out of
5
rating by Lourdes Coleote
"Muy buen servicio las agentes aurora y Lilia de Barstow son muy amables una aseguranza 1💯 confiable muy buenos precios para asegurar su vehículo"
We responded:
"¡Gracias, Lourdes! Me alegra saber que Aurora y Lilia te brindaron un servicio tan amable. Nos enorgullece ofrecer precios competitivos y seguros confiables. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Chantel Montes
May 30, 2025
5
out of
5
rating by Chantel Montes
"Aurora, has been my saving grace. Always friendly, helpful and supportive from day one. She really the reason I look forward to calling in my payments every month. Thank you for being you lady."
We responded:
"Thank you, Chantel! I'm so happy to hear about your positive experience with Aurora. Her friendly and supportive nature truly makes a difference. We appreciate your kind words and are here for any assistance you might need. Thanks for choosing us!"
Nate Castaneda
May 19, 2025
5
out of
5
rating by Nate Castaneda
"Recently switched over to State Farm. Aurora provided me with better coverage at a lower cost. Come see her for all your insurance needs."
We responded:
"Thank you, Nate, for sharing your experience! I'm glad to hear that Aurora was able to assist you with better coverage at a lower cost. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out anytime!"
Rony Castaneda
May 19, 2025
5
out of
5
rating by Rony Castaneda
"Aurora has amazing customer service. She is always willing to help my family with all our insurance needs. Thank you!"
We responded:
"Thank you, Rony, for sharing your experience! I'm glad to hear that Aurora has been so helpful with your family's insurance needs. We appreciate your kind words and are here for any future assistance you may need."