State Farm® Insurance Agent Amy Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angulina Armijo Sedillo
May 17, 2025
5
out of
5
rating by Angulina Armijo Sedillo
"Lilia had great customer service and communicated everything so clear. Everything was very easy to understand and I did not feel like I had any extra add ons that I didn't need. I appreciate her willingness to listen and provide a clear understanding of what I needed and gave her expert opinion. If you are looking for car or home insurance Lilia is your girl!! Definitely recommending her to my friends and family!!! Thanks Lilia for helping me and my family save ❤️"
We responded:
"Thank you, Angulina, for sharing your experience! I'm glad to hear that Lilia provided you with excellent service and clear communication. It's wonderful to know she was able to assist you and your family effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Olivia Jimenez
May 16, 2025
5
out of
5
rating by Olivia Jimenez
"Lilia provided the absolute best customer service! She is always friendly and always goes above and beyond to help. She explains everything clearly and is very patient. I highly recommend you to ask for her!"
We responded:
"Thank you, Olivia, for sharing your experience! I'm glad to hear that Lilia's friendly and helpful service made such a positive impact. Her dedication to clear communication and patience is truly valued. If you need any further assistance, feel free to reach out to our office."
Audrey Mennecke
May 16, 2025
5
out of
5
rating by Audrey Mennecke
"Come see Aurora, she provided my family and I excellent customer service and made sure we walked out with the best rate possible."
We responded:
"Thank you, Audrey, for sharing your experience! I'm happy to hear that Aurora provided excellent customer service and helped your family secure a great rate. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Diana
May 16, 2025
5
out of
5
rating by Diana
"Came in to the office and was greeted by Lilia. She helped me kindly with everything I needed. She was so clear with explaining everything to me and was super friendly. If you come in to the office I highly recommend Lilia. Thanks a lot for the help."
We responded:
"Thank you, Diana, for sharing your experience! I'm glad to hear that Lilia was able to assist you so effectively and make your visit a pleasant one. We truly appreciate your recommendation and are here to help with any future needs or questions you may have."
Wendy Quezada
May 16, 2025
5
out of
5
rating by Wendy Quezada
"Aurora provided great customer service and answered all questions with detail. I highly recommend her. Thank you!"
Yvonne Contreras
February 7, 2025
5
out of
5
rating by Yvonne Contreras
"There like family and really cool as can be an always had answers to my questions 😎😏💙💙"
We responded:
"Yvonne, I'm so happy to hear you feel like part of the family with us! It's wonderful to know that we could provide the answers you needed. If you ever have more questions or need assistance, we're here for you! 💙"
Martha Elizabeth
January 16, 2025
5
out of
5
rating by Martha Elizabeth
"Gracias por ayudarme Lilia. Es muy difícil encontrar a un agente que te ayude en espanol"
We responded:
"¡Gracias, Martha Elizabeth! Estamos muy contentos de que Lilia haya podido ayudarte. Es importante para nosotros ofrecer asistencia en español y asegurarnos de que te sientas apoyada. ¡Estamos aquí para cualquier cosa que necesites en el futuro!"
Javier Ruiz
January 16, 2025
5
out of
5
rating by Javier Ruiz
"Gracias, Lilia, por tu atención. La mejor agente bilingüe."
We responded:
"¡Muchas gracias, Javier! Estamos muy contentos de que Lilia haya podido brindarte una atención excelente. Nos enorgullece contar con un equipo bilingüe que puede ayudar a nuestros clientes de la mejor manera posible. Si necesitas más asistencia o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Erick Luna
January 1, 2025
5
out of
5
rating by Erick Luna
"Thank you Lilia for everything!"
We responded:
"Thank you, Erick! I'm happy to hear that Lilia was able to assist you. If you have any more questions, feel free to reach out to our office."
Gilberto Nunez
November 4, 2024
5
out of
5
rating by Gilberto Nunez
"Highly recommend State Farm, ask for Aurora."
We responded:
"Thank you for the wonderful recommendation, Gilberto! We're glad you had a positive experience with our team. Aurora is indeed a valuable part of our office, and we're happy she could assist you. If you need anything else, feel free to reach out anytime. - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
U S A Proud
October 28, 2024
5
out of
5
rating by U S A Proud
"Lilia is awesome"
We responded:
"Lilia is indeed fantastic! I'm happy to know you had such a positive experience with her. If you need any further assistance, our office is always here to help. - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Sonia Serratos
August 21, 2024
5
out of
5
rating by Sonia Serratos
"Lilia luna nos atendió muy bien nos explicó detalladamente paso por paso y nos tuvo mucha paciencia es muy amble a comparación de otra malas aseguranzas son los mejores se los recomiendo state farm ☺️👍"
We responded:
"Sonia, muchas gracias por tu comentario y recomendación. Me alegra saber que Lilia te atendió bien y te explicó todo detalladamente. Valoramos mucho la paciencia y amabilidad en nuestro equipo. Estamos aquí para ayudarte con cualquier otra necesidad que tengas. - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Michael Merritt
July 31, 2024
5
out of
5
rating by Michael Merritt
"Come see Aurora, is great at what she does. I was able to walk out knowing my family and I are taken care of."
We responded:
"Hey Michael, Thanks a bunch for the awesome review! We're so happy Aurora could help you feel secure about your family's coverage. If you ever need anything else, we're here for you! - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Jesús Aguilar Jr
July 31, 2024
5
out of
5
rating by Jesús Aguilar Jr
"Aurora was great, she assisted me with insuring my vehicle. I was in and out of the office. I highly recommend this office. Make sure you ask for her!"
We responded:
"Hey Jesús! Thanks a bunch for the awesome review! I'm so glad Aurora could help you out with insuring your vehicle quickly and efficiently. We appreciate the recommendation and are always here if you need anything else! - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Peter Hak
July 3, 2024
5
out of
5
rating by Peter Hak
"I recently visited Lilia at State Farm for insurance and was blown away by her outstanding service. She took the time to explain everything clearly and made sure I felt comfortable with my decisions. Lilia’s understanding attitude and friendly demeanor made the whole process easy and stress-free. Highly recommend her for all your insurance needs!"
We responded:
"Thank you, Peter, for sharing your positive experience with Lilia at our office! We are delighted to hear that Lilia provided outstanding service, explained everything clearly, and made the insurance process easy and stress-free for you. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! - Amy Martinez, State Farm Insurance Agent, Barstow, CA"
Eric Ruiz
June 25, 2024
5
out of
5
rating by Eric Ruiz
"Great customer service and friendly staff recommend to anybody looking for insurance."
We responded:
"Eric, we're thrilled you had a great experience with our friendly staff and customer service! We're pleased to have provided you with top-notch insurance options. If you need anything in the future, feel free to reach out. - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Reiahnna Cowan
June 21, 2024
5
out of
5
rating by Reiahnna Cowan
"I had an amazing experience and had really helpful help thanks to Aurora!!"
We responded:
"Reiahnna, we're thrilled you had an amazing experience with Aurora! Our team is pleased to have provided you with helpful assistance. Thank you for choosing our office for your insurance needs. We look forward to assisting you further in the future! - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Paula Owens
June 19, 2024
5
out of
5
rating by Paula Owens
"I highly recomend thjs business, Aurora's services are outstanding and exceed my expectations EVERY TIME! I'm completely impressed with her professionalism and staff customer service. Thank you for always making time for my family. You are my go to person everytime."
We responded:
"Paula, your recommendation and positive feedback truly make our day! I'm thrilled that Aurora and our team consistently exceed your expectations with outstanding professionalism and top-notch customer service. We appreciate your trust in us as your go-to for insurance needs. Looking forward to serving you and your family again! - Amy Martinez, State Farm Insurance Agent, Barstow, CA"
Raul Rubio Sr.
June 11, 2024
5
out of
5
rating by Raul Rubio Sr.
"I have been with State Farm for a while now and my agent Aurora is amazing. She goes above and beyond to help me with my insurance needs. Thank you"
We responded:
"Raul, I'm thrilled to hear that Aurora has gone above and beyond to assist you with your insurance needs! We're grateful for your kind words and are pleased to have provided you with amazing service. If you ever need further assistance, our office is here for you! - Amy Martinez - State Farm Insurance Agent, Barstow, CA"
Tina Martin
June 10, 2024
1
out of
5
rating by Tina Martin
"As far as State Farm I love the insurance company and have been with State Farm since 2018. But, the office staff at this location is another thing! Takes forever to answer the phone, never returns calls, they mess up the policies when vehicles are changed, Amy is NEVER in the office, Aurora, she has NO clue what she is doing! My suggestion, go somewhere else, I did!"
We responded:
"Tina, thank you for your feedback. I’m truly sorry that your experience with us fell short of your expectations. Our goal is to always provide excellent service, and I regret that we didn’t meet that standard for you. Please know that even if I’m not physically in the office, I’m always available to help. You can call and ask for me anytime, and I’ll get back to you as soon as possible. If there is any confusion regarding your policies, I apologize. Our team is fully licensed, knowledgeable, and dedicated to assisting you with any issues. We value your business and hope to have the opportunity to better serve you in the future. - Amy"
Stefani Morales
December 19, 2023
5
out of
5
rating by Stefani Morales
"Thank you Lilia for your outstanding service! You have gone above and beyond my expectations! I've never experienced this unique style of customer service from a company. I now have excellent insurance and I understand my policy! Amazing! I will definitely be recommending state farm insurance to all my family and friends. Thank you State Farm !!"
We responded:
"Stefani, thank you! We love seeing reviews like this. Lilia always puts our customers first and we are glad she was able to assist you with your insurance needs. Feel free to contact us anytime."
Raul Morales
December 19, 2023
5
out of
5
rating by Raul Morales
"estoy muy satisfecho con el trato muy amable de la agente Lilia y por el bueno trabajo que realiza ya que supo cómo responder cada pregunta y con la ayuda de ella puede obtener la mejor cobertura para mi auto"
We responded:
"Gracias por la reseña excepcional, Raul! Estamos muy contentos de que haya tenido una gran experiencia con Lilia. Estamos felices de tenerlo como parte de la familia de State Farm!"
janet tejeda
December 17, 2023
5
out of
5
rating by janet tejeda
"Thank you Lilia for providing me with the best coverage for the lowest price. I also appreciate you going line by line explaining each coverage!"
We responded:
"Thank you for the wonderful review, Janet! Lilia is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Jane
November 13, 2023
5
out of
5
rating by Jane
"I just want to thank my Agent Aurora A. for always being very helpful and understanding of our needs and finding what fits our family best. She is a wonderful person and it definitely shows by the way she treats her customers!"
We responded:
"Jane, we're thrilled to hear that Aurora went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
Julian Lucas
November 13, 2023
5
out of
5
rating by Julian Lucas
"Thank you Lilia for all you do!"
We responded:
"Julian, thank you for the shoutout for Lilia! Our office loves being your good neighbor."